Job Description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Do you have a passion for efficiently arranging travel plans and providing exceptional customer service? Grand Canyon Education’s travel department is seeking a full time Travel Counselor/Travel Agent.  This position will report to the Travel Manager and will work Monday through Friday, 8:00 a.m. to 5:00 p.m. In this role, we will look to you for coordinating all aspects of maintaining the corporate travel program for the university.

What you will do:

  • Advise, research, book, and manage hotel, air, and car rental for GCU. Work to ensure travel is arranged efficiently and effectively.

  • Communicate with traveler or internal customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required all while assuring traveler satisfaction.

  • Ensure implementation of cost saving measures through negotiation with travel service provider, arrangement of the most economic route, and appropriate itinerary.

  • Create, maintain, and update traveler profiles.

  • Coordinate ground transportation via third parties as needed.

  • Monitor and ensure compliance with Travel Policy and Procedures.

  • Network with industry professionals and remain current with travel industry operations.

What you will need:

  • Some college required, Bachelor’s degree highly preferred.

  • Minimum of 2 years’ experience with Native Sabre GDS.

  • Minimum of 5 years’ travel industry relevant (agent, counselor, etc.) experience.

  • Phoenix area based applicants only

  • Must have the ability to use critical thinking skills.

  • Working with Athletic departments highly desirable.

  • Extensive experience with car, hotel and air reservations.

  • Strong organizational skills and attention to detail.

  • Good analytical skills.

  • Ability to work both independently and in a team environment.

  • Self-motivated with sound reasoning and judgment.

  • Strong customer service skills with good communications skills and ability work effectively with culturally-diverse individuals.

  • Ability to work with employees at all levels within the organization and maintain confidentiality of information.

  • Proficiency with MS Office (Excel, Word, PowerPoint and Outlook), and ability to work with software databases in a web-based environment, create and retrieve reports.

  • Ability to adapt to a fast-paced, continually changing work environment and manage multiple priorities effectively.

  • Ability to complete work within prescribed time constraints and meet deadlines.

  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCE:

  • Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.

  • Generous time off plan and 11 paid holidays.

  • Paid time off to volunteer in the community or at GCE sponsored events.

  • We also offer full-time employees, their spouses and dependent children an Education Tuition Discount Program.

#TravelAgent #GroupTravel #TravelCoordinator #TravelCounselor #TravelAdministration #WorkFromHome #AthleticsTravel #TravelService #RemoteJobsInPhoenix #GCU #GCE #Group #Sales #Travel #Athletic #hotel

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online