Job Description

Purpose within the Organization:

The purpose of this position is to assist the Student Services Team in the Satellite Campus - Student Services Department with at risk active students within the prerequisite portion of the Accelerated Bachelor of Science in Nursing program at Grand Canyon University.

Responsibilities Related to Purpose:

  • Represent GCU in a support capacity while engaging current ABSN students upon direction of an immediate supervisor.
  • Provide academic support to students by answering questions, and providing feedback about work, and clarifying ABSN support.
  • Proficiently use University systems to execute multiple tasks for student services purposes.
  • Ability to work in a fast-paced, changing environment.
  • Process University information and communicate it with prospective students in an approachable and simplified manner to eliminate obstacles and misunderstandings in the enrollment process.
  • Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality.
  • Work well in a team environment, often communicating with other campus departments and leadership.
  • Assist with the completion of student services task and other documents so student milestones are achieved in a timely manner.
  • Other student services duties as assigned.

Equipment Used and Responsibility:

  • MS Office
  • CRM
  • GCE Provided laptop and headset
  • Responsible for contacting current GCU ABSN students via telephone and email.
  • Communicating between the student and assigned SSC's.

Qualifications:

  • >3.0 institutional GPA.
  • Be a Junior at Grand Canyon University
  • Ability to work on weekdays between the hours of 7:00 am - 7:00 pm (shifts can vary by employee) and Saturdays between the hours of 8:00 am- 12:00 pm as needed.
  • Strongly prefer candidates who desire to work full-time for GCU as an Student Services after graduation.
  • Ideal candidate is highly motivated, with a passion for student success and GCU’s mission.
  • Ability to multitask in a fast-paced environment (organized and adaptable).
  • Proficient with the Microsoft Office suite; other systems knowledge desired.
  • Ability to effectively communicate both verbally and in writing.

Experience/Education:

Grand Canyon Education is committed to a student first policy.
Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

  • Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program. 
  • Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
  • Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements. 

Physical Requirements:
* Sitting: 4-8 hours a day
* Standing: 4-8 hours a day
* Walking: 0 hours a day
* Lifting: Never
* Carrying: Never
* Pushing: Never
* Bending: Rarely
* Squatting: Never
* Kneeling: Never
* Climbing: Never
* Reaching: Never
* Grasping: Never
* Fine Eye to Hand Coordination: Occasionally
* Driving: Never
* Work Environment: Working remotely from dorm. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.

Pay Rate: Minimum Wage

Number of Openings: 2

Anticipated End Date: December 31, 2025

Manager: Student Services Manager

Application Instructions

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