Teacher Placement Counselor

Come Grow With Us!

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

ESSENTIAL DUTIES and RESPONSIBILITIES:  Include, but are not limited to, the following:

• Handles a high volume of out-bound and in-bound student calls while meeting GCU customer service standards.

• Reviews and discusses with the students site selection preferences for their student teaching assignment.  Determines feasibility of site selection or makes recommendations for other selections.

• Confirms placement assignment and coordinates transition of student teacher to Teacher Education Specialists to handle ongoing communication during teaching assignment.

• Coordinates securing needed documentation for affiliation agreements with school districts.

• Informs student teachers of COE expectations, required preparation including additional district requirements during the placement process.

• Assists with placement arrangements of the student with the cooperating school district, principal and/or teacher.

• Coordinates site supervisor contact and information and student success with the Field Experience Specialists.

• Establishes rapport and positive relationships with students and partnerships with internal stakeholders.

• Creates and maintain relationships with schools and school districts to assist in the placement of College of Education students.

• Encourages students to ensure they are on track with meeting specific placement requirements.

SUPERVISORY RESPONSIBILITIES:   None

QUALIFICATIONS:  The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills  and Abilities:

• Excellent customer services, business interaction skills and ability to effectively answer and respond to high volume calls.

• Good planning and organizational skills.

• Ability to multi-task, prioritize and successfully manage assigned caseloads.

• Ability to develop positive student relationships and partnerships with internal stakeholders.

• Ability to work cohesively in a team-based environment.

• Strong critical thinking and problem solving skills.

• Effective communications skills.

• Self motivated and action oriented.

• Ability to maintain highly sensitive or confidential student information.

• Proficient with standard office computer programs.

• Ability to communicate in a non-English language is helpful, but not required.

• Willingness to work in a call center.

• Ability to learn and apply complex information related to GCU-COE’s policies, processes and practices.

• Must be able to pass background investigations.

Education and/or Experience: 

• Bachelor’s Degree from a regionally accredited college or university.

• Six months’ related work experience such as a high-volume in-bound/out-bound call center and preferably in higher education.

Starting salary is $43,000 per year; however this role offers a tenure-based compensation plan which includes annual increases.