Job Description

Grand Canyon Education (GCE) is seeking an Administrative Assistant to support the mission of Grand Canyon University through GCE's Student Contact Center.

Purpose within the Organization:

The purpose of this position is to assist the Student Contact Center department with administrative duties.

Note: The purpose of this position is to transition student workers to full-time employees upon graduation.  This position is not eligible for Visa sponsorship.  Therefore, F-1 students will not be considered for this position.  F-1 students may apply to other student worker positions.

Responsibilities Related to Purpose:

  • Assist Student Contact Center leadership with administrative tasks.
  • Assist with recruiting and onboarding process.
  • Assist with creating various work and training schedules.
  • Collect, maintain, and ensure the accuracy of various data.
  • Produce ad hoc reports and data as needed.
  • Maintain paper and electronic filing systems.
  • Answer incoming calls and emails.
  • Other duties as assigned.

Qualifications:

  • Availability Monday - Friday from 8:00am -7:00pm.
  • Able to consistently work 15-20 hours weekly.
  • Must be available to work most of summer and other school breaks.
  • Have intermediate knowledge of MS Excel.
  • Computer experience with MS Outlook and Word.
  • Experience providing excellent customer service in person and over the phone.
  • Strong organizational skills and attention to detail.
  • Strong communication both written and verbal.
  • Ability to maintain professionalism and confidentiality.
  • Willingness to work, learn, and be flexible.
  • Positive attitude.
  • Self-directed/motivated.
  • Dependable and punctual.
  • Team Lead and Mentoring Experience preferred.

Education:

Grand Canyon Education is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

  • Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
  • Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
  • Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Physical Requirements:

  • Sitting: 4-6 hours a day depending on schedule.
  • Standing: 1-2 hours
  • Walking: 1-2 hours
  • Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.

Pay Rate: Minimum Wage

Expected End Date: June 30, 2025

Manager: Student Contact Center - Assistant Director

Must be able to work 100% on-site

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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