Job Description

Grand Canyon Education (GCE) is seeking an Administrative Assistant to support the mission of Grand Canyon University through GCE's Student Contact Center.

Purpose within the Organization:

The purpose of this position is to assist the Student Contact Center department with administrative duties.

Responsibilities Related to Purpose:

  • Assist Student Contact Center leadership with administrative tasks.

  • Assist with recruiting and onboarding process.

  • Assist with creating various work and training schedules.

  • Collect, maintain, and ensure the accuracy of various data.

  • Produce ad hoc reports and data as needed.

  • Maintain paper and electronic filing systems.

  • Answer incoming calls and emails.

  • Other duties as assigned.

Qualifications:

  • Availability Monday - Friday from 8:00am -5:00pm.

  • Able to consistently work 15-20 hours weekly.

  • Must be available to work most of summer and other school breaks.

  • Have intermediate knowledge of MS Excel.

  • Computer experience with MS Outlook and Word.

  • Experience providing excellent customer service in person and over the phone.

  • Strong organizational skills and attention to detail.

  • Strong communication both written and verbal.

  • Ability to maintain professionalism and confidentiality.

  • Willingness to work, learn, and be flexible.

  • Positive attitude.

  • Self-directed/motivated.

  • Dependable and punctual.

Grand Canyon Education is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

  • Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.

  • Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.

  • Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage

Number of Openings: 10

Manager: Student Contact Center - Assistant Director

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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