Financial Aid Manager
Come Grow With Us
Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.
What you will do:
Coaches and develops people to remove obstacles to build themselves into top performers.
Manages and monitors operations of a student financial aid department with a focus on technology initiatives and project management to ensure established processes are implemented that provide for timely and accurately processing of student financial aid.
Ensures student financial services are in compliance with all federal, state, accreditation, and institutional guidelines/regulations.
Continually innovates processes to improve operations and team effectiveness.
Reconciles large financial accounts and ensures accurate and timely transmission of information to multiple third parties.
Develops a deep understanding of all financial aid policies and procedures under management to adequately train, mentor and develop staff.
Continually evaluates team and process effectiveness, ensuring that changes are made as needed to maintain high levels of efficiency.
Maintains subject matter expertise on processes under management by assisting the team with regular processing of financial aid accounts.
Maintains a positive, upbeat, fun, inspirational attitude and encourages this attitude in staff.
Reconciles the various financial aid programs including Title IV funds, state grant funds, and institutional aid and scholarships.
Oversees the processing and/or certifications of new and continuing grant applications and the accurate completion of verification and documentation of selected applicants and of independent status.
Researches funding opportunities, grants, funds, etc.
Trains staff in Financial Aid procedures and policies.
Performs quality control of calls, emails, and tickets
What you will have:
Bachelor’s degree required
2 - 5 years’ experience in student financial aid preferred.
2+ years management experience (preferably in a production-based environment where a high degree of coaching was employed) preferred.
May consider an equivalent combination of education and experience.
Strong knowledge of Microsoft Office suite, especially Excel.
Able to communicate effectively with various levels of personnel.
Strong knowledge of campus based programs (Perkins, Pell, SEOG, etc).
Knowledge of Title IV regulations, and federal Financial Aid need analysis.
Ability to think critically to identify and correct process deficiencies as well as continually develop process improvements.
Why work at GCE:
Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan
Generous time off plan and 11 paid holidays
Paid time off to volunteer in the community or at GCU sponsored events
We also offer full-time employees, their spouses and dependent children an Education Tuition Discount Program