Job Description

Grand Canyon Education (GCE) is an educational service company that provides an array of support services in the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still supports and works closely with GCU. GCE designs and develops educational programs for GCU and other traditional campus institutions, as well as online partner institutions at the undergraduate, graduate and doctoral levels.

While this position is a Phoenix, AZ based role, we are in a remote status, with one in office day per week required. There may be department meetings or training's that require in-person attendance (proper health and safety measures will be followed), in which advance notice will be provided.

Grand Canyon Education’s Human Resources department is seeking a Benefits Specialist. Working under general supervision and guidelines, the Benefits Specialist responds to questions, concerns and issues escalated by the HR Service Center (HRSC) Representative, ensuring delivery of accurate, complete, timely and consistent benefit information to HRSC customers.  Works under minimum supervision, administering day-to-day operations of group benefit programs (group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, health savings plan and 401(k) plan).


  • Responds to escalated employee benefit inquiries, assesses employees’ needs and advises and counsels employees appropriately, within company guidelines and within scope of responsibility as defined by the HRSC management team, on the proper course(s) of action or options for resolution within a timely manner. Determines and addresses any unstated needs. 

  • Conducts complex research and background investigation which may include accessing/retrieving data from databases via queries or writing reports or paper records. 

  • May run interfaces to transfer data and may ensure data integrity. 

  • Working with outside vendors, takes a key role in 401(k) audits and works with finance on the annual 401(k) match calculations.

  • Responsible for ACA compliance.

  • Will work closely with the HRIS team on benefit related Workday integrations and reviewing feed errors, when appropriate.

  • Provides support to the Benefits/HRSC manager through open enrollment, which could include benefit selection and analysis, open enrollment presentations, assist in enrollment guide creation, communications and integration/testing within the HRIS system.

  • Other duties as assigned.


  • A bachelor’s degree in human resources, business or a related field, preferred.

  • Minimum two years’ experience in a Benefit Administration role, preferably within a call center, administering policies relating to benefits (group health/dental/vision, group life, employee assistance plans, disability, 401k, workers’ compensation, education  plans, performance management, flex spending arrangements and employee assistance programs), payroll and pay practices, time-off policies, FMLA, etc. for in-state and multi-state employees.

  • A PHR, CBP or CEBS certification is helpful.

  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

At Grand Canyon Education, it is our privilege to serve students and those who support academic advancement. We lead educational transformation by developing superior ways to help schools grow and prosper. We provide transparent programs, intuitive online learning technologies and well-established academic models that promote student success and institutional growth.

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.

For assistance with your job application please use our External Candidate Job Application Guide.

All staff candidates will be asked to review GCE’s staff expectations as part of the application process.

Our partner in education, Grand Canyon University, is Arizona’s premier private Christian university. GCU serves traditional and online students by offering quality academic degree programs, experienced leadership and transformative learning experiences both on our growing campus and digitally.

Posted 30+ Days Ago

Full time


Application Instructions

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